Inside The Bottle

  • Are AG products safe for use after a keratin treatment?

    Yes, since AG products are formulated without sodium chloride they are safe to use after a keratin treatment.

  • Are AG products silicone-free?

    Silicones are a synthetic ingredient commonly found in hair-care products to coat the cuticle to help provide instant smoothness, slip, shine, and even help protect hair against heat styling and damage. While some hair types benefit from the coating silicones leave on the hair, others may see bet...

  • Are AG products vegan?

    Since 1989, AG Hair has proudly formulated all products without testing on animals. We make it part of our mission to deliver products that are not only cruelty-free, but are certified PETA approved. All AG products are developed following meticulous selection of the highest quality ingredients, ...

  • Are AG shampoos safe for my colour-treated hair?

    Yes. All AG shampoos are guaranteed colour-safe and are formulated without adding salt, sodium chloride, as a thickening agent. We use a blend of natural herbal ingredients that soothe and protect hair. Our shampoos contain gentle coconut derived surfactants that are pH balanced and cleanse hair ...

  • Are all AG products gluten-free?

    Yes, AG products are completely gluten-free. Having said this, we strongly suggest that individuals diagnosed with Celiac Disease or who have any concerns whatsoever to consult with their physician prior to using any cosmetic product. You may notice some of our products contain ingredients such ...

  • Can AG products be mixed and matched from different collections?

    Yes, all AG shampoos and conditioners are designed to be interchangeable to cater to all of your hair needs.

  • Does AG guarantee its products?

    AG 100% guarantees the performance of all of our products. Simply return the product to the salon you purchased it from with a receipt and you will receive a refund or exchange (depending on the store’s policy). Product not purchased through a professional salon is not guaranteed by AG hair.

  • Does AG test on animals?

    No, none of our products are tested on animals, and in-fact, we are a PETA-approved company. (People for the Ethical Treatment of Animals).

  • Does AG use natural herbal extracts?

    Every shampoo in AG’s product line contains a blend of potent, herbal extracts formulated to nourish, protect and strengthen your hair with every wash. Sage, Nettle, Chamomile, Hops, Rosemary, Balm Mint, Cherry Bark, Lemongrass and Calendula, stimulate and soothe the scalp, add shine and enhance...

  • Do you use parabens in your products?

    AG Hair does not use parabens in our products (parabens are used as preserving agents and have been shown to be a concern to human health). At AG we use gentle cosmetic grade preservatives with a worldwide safety approval.

  • Do you use the preservative DMDM Hydantoin?

    Select shampoos and conditioners do contain 0.165% DMDM Hydantoin, to help prevent mold and bacterial growth. This is less than half the allowable limits across the U.S., Canada, and the European Union. • European Union: maximum limit 0.6% • Japan: maximum limit 0.3% • Health Canada: no maximum ...

  • Is it true that salt (sodium chloride) can be found as a thickener in many shampoos?

    Not just many, but most shampoos contain table salt, or sodium chloride, used as a cheap thickening agent. Salt dries out your hair and scalp in the same way that swimming in the ocean does and is therefore not a desirable ingredient. All AG shampoos are manufactured without adding salt as a thic...

  • What are sulfates and do AG products contain them?

    Sulfates are common cleansing and sudsing agents found in most shampoos, soaps and even toothpastes. AG has sulfate-free and sulfate shampoo options. We use coconut-derived sulfates that are gentle on skin and guaranteed not to strip colour from colour-treated hair. Coconut-derived sulfate shamp...

  • What is DEA and why does AG choose not to use it?

    DEA is a foaming agent used in shampoos and has been placed on a watch list by the FDA. AG Hair has proactively removed this ingredient from all of our shampoos and replaced it with a naturally derived ingredient sourced from Rapeseed Oil.

  • What is PABA and why does AG choose not to use it?

    PABA, or para-aminobenzoic acid, was one of the first sunblocks that became widely available for purchase in the 1970’s. PABA has been found to be an irritant to the skin and as a precaution, AG Hair has chosen to use alternative, Cinnamidopropyltrimonium Chloride, which is biodegradable.

  • What is the difference between Vegan and Vegan-Friendly?

    They mean the same thing! But to remove any confusion and to simplify, moving-forward AG Hair will use VEGAN. Though you may still see VEGAN-FRIENDLY in some instances, be assured that the both the Repair and Natural Collections are entirely vegan.

  • What is the shelf life of AG products?

    For peak freshness we recommend using AG products within 24 months.

  • Where can I find the product LOT number?

    Below is a full list of our bottles and containers and LOT number locations.  Jars & Tubs (e.g. Pomades, Texture Gloss, Moisture Mask):Bottom, underneath the jar. Standard bottle - shampoos, stylers and sprays (e.g. Xtramoist, Deflect, Plastique):Bottom, underneath the bottle. Tubes (e.g. 6o...